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Level 1
May 19, 2026
Question

Software download

  • May 19, 2026
  • 2 replies
  • 4 views

Software not running after down load purchase on amazon

    2 replies

    M-MTax
    Level 15
    May 19, 2026

    How is the software "not running"? 

     

    It may seem obvious, and superfluous to say this, but you need to install the software on your computer and activate it using your license code.

    VolvoGirl
    Level 15
    May 19, 2026

    On Windows or Mac?   Turbo Tax Desktop Download System Requirements. For 2025 you will need Windows 11 or later or Mac OS Sonoma 14 or later (newer).
    https://turbotax.intuit.com/personal-taxes/cd-download/tta-system-requirements

     

    Do you have the 16 digit License Code?   How to get started with the Desktop program, install and activate it
    https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbotax-com/L7u9oLEkq_US_en_US?uid=luqgvzrd

     

    Windows Troubleshooting Installation…..
    https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-installing-and-running-turbotax-on-windows/00/25718