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lita2221
New Member

Send me phone number I can call

Where I can get the code
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11 Replies

Send me phone number I can call

Support is open from 5am to 9pm Pacific time

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

LDG
Returning Member

Send me phone number I can call

[phone number removed]
LDG
Returning Member

Send me phone number I can call

Remove phone number from where
LDG
Returning Member

Send me phone number I can call

Add my phone number to my account how to receive a verification code by text [phone number removed]

Send me phone number I can call


@LDG wrote:
Add my phone number to my account how to receive a verification code by text

You just posted your phone number in a public Internet forum.   You should edit your post above to remove it.  I've also notified a Moderator to remove it.

 

To change your account information, log into your account.  Scroll down in the left menu column to where it says INTUIT ACCOUNT and click that.   Then you can update your phone, choose text, etc.

 

Or are you unable to log in?  If so, we can tell you how to recover account access.

LDG
Returning Member

Send me phone number I can call

No can't get in

Send me phone number I can call

I'll tell you how to recover an account, reset password, etc., then when you are logged in you can update any account info as I mentioned above.   You may even discover during this process that you have more than one account.    I'll be telling you 2 methods below.

 

To get a list of your User IDs and recover account access, you can use the tool at the link below.  Try using your phone number first.   After that, if necessary, then run the tool on your email address(es) you can access.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number and email address(es) that you can access,  here's another method:

Go back to the tool again, but this time leave the data field blank, and choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.

Send me phone number I can call

LDG 

I left you info on recovering your account access above.

Also once you recover your account and get back in, if you have "two-step verification" set up in your account (optional),  when you go to Account  Settings you can update settings for that choice as well.  Review that whole account settings section to be sure everything is up to date like you want it.

LDG
Returning Member

Send me phone number I can call

I can't get into my Intuit Turbo prepaid card buy green Bank
LDG
Returning Member

Send me phone number I can call

[phone number removed]

Send me phone number I can call


LDG wrote:
I can't get into my Intuit Turbo prepaid card buy green Bank

That makes a big difference.  You should have explained your situation right off the bat.   All of the posts and information above are about accessing an Online TurboTax account.     We can't help you access a Turbo Prepaid Visa Card account in this user forum.  Here's the phone number for the Turbo Prepaid Visa Card customer service:   (888) 285-4169.

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