Skip to main content
Level 2
June 6, 2019
Solved

I am not able to pay using my credit card

  • June 6, 2019
  • 3 replies
  • 1 view

I am getting an error message that says Shippinginfo.model.state(value:) size must be between 2 and 2. There are other similar error messages as well.

Best answer by DoninGA

See this TurboTax support FAQ for this error and the workaround - https://ttlc.intuit.com/questions/3205839-shippinginfomodel-error-when-paying-for-turbotax-online

3 replies

DoninGA
Level 15
Level 15
June 6, 2019
What error message are you receiving?
venkyjutzAuthor
Level 2
June 6, 2019
I am getting an error message that says Shippinginfo.model.state(value:) size must be between 2 and 2. There are other similar error messages as well.
DoninGA
Level 15
DoninGALevel 15Answer
Level 15
June 6, 2019

See this TurboTax support FAQ for this error and the workaround - https://ttlc.intuit.com/questions/3205839-shippinginfomodel-error-when-paying-for-turbotax-online