Says to take a pic but isn’t going to the page to take the photo

[xmasbaby0]

Are you using the mobile app?

https://ttlc.intuit.com/questions/2938482-how-do-i-take-a-picture-of-my-w-2-in-turbotax-online

https://ttlc.intuit.com/questions/1934390-how-do-i-import-my-W-2

https://ttlc.intuit.com/questions/2588751-why-can-t-i-import-my-w-2

Every 2019 W-2 that you received must be reported on your 2019 tax return, even if they are for small amounts.  Remember that each one of those W-2’s has your Social Security number on it, and that income was reported to the IRS by the employer.  You do not want to get in trouble with the IRS for under-reporting your income.

ALL of your W-2’s must be entered on the SAME tax return.  After you enter the first one, you click Add Another W-2.

[Critter]

If the PIC function is not working simply enter the info manually ... it only takes a minute and is less of a hassle.