saying im not eligible for Child and Other Dependent Tax Credits

[DoninGA]

Go back to My Info on the left side of the online program screen. Edit the dependent and carefully check your answers to the questions.

Make sure you select them as your Child, that you selected that they lived in your home for the Whole Year, that they did NOT provided over one-half of their own support (You Did), that you indicated there was no one else in the household providing support to them, and that you did NOT check the box labeled Not valid for employment in the Social Security number section.

If all your answers are correct then delete them as a dependent and re-enter.

[JohnB5677 · Accepted solution]

The criteria to Qualify for the Child Tax Credit are:

DoninGA gave good advice.

To qualify for the Child Tax Credit, you (or your spouse, if married filing jointly,) and each qualifying child must have a Social Security number that is valid for employment in the United States and issued before the due date of the tax return (including extensions). 

Additionally, to be a qualifying child for the 2025 tax year, your child generally must:

• Be under 17 at the end of the tax year.
• Be your son, daughter, stepchild, eligible foster child, brother, sister, stepbrother, stepsister, half-brother, half-sister, or a descendant of one of these (for example, a grandchild, niece or nephew).
• Not provide more than half of his or her own support for the tax year.
• Have lived with you for more than half the tax year.
• Be claimed as a dependent on your return.
• Not file a joint return for the year (or filed the joint return only to claim a refund of taxes withheld or estimated taxes).
• Be a U.S. citizen, U.S. National or a U.S. resident alien.

Please see the IRS publication containing

 Who qualifies for the Child Tax Credit/Additional Child Tax Credit