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lepera2014
New Member

Return rejected due to ssn do not match but ssn numbers being shown do match. Went through entire return and all the ssns are correct. How can I fix this glitch?

 
1 Reply
jbeasley2
New Member

Return rejected due to ssn do not match but ssn numbers being shown do match. Went through entire return and all the ssns are correct. How can I fix this glitch?

If your return is rejected for a wrong name and social security number, make sure to check the spelling of the last name and the SSN.  If you are still having trouble, the IRS uses the information from the SSA (Social Security Administration), so you should check with the SSA at 1-800-772-1213 to see what they have on file.  If you can't get it to go through, you can print out and mail a paper return, but then you could end up having the same problem next year.  See below for more information on how to correct this issue.

https://ttlc.intuit.com/replies/3300175

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