Skip to main content
Level 1
February 7, 2026
Question

Restart Return

  • February 7, 2026
  • 1 reply
  • 0 views

How do you restart your return??? I accidentally clicked that my child pays half of their expenses so it says I don't qualify for the tax credit and I can't go back and click another option. However, there's also no where to click to restart the return!! Why is this so frustrating? It shouldn't be hard to click back and be able to click another option.

    1 reply

    Level 6
    February 8, 2026

    If you want to restart, you can clear all of the data you've entered in TurboTax Online by navigating to Tax HomeTax ToolsToolsClear & Start Over

    If you instead want to try editing your household and dependent info, you can select from the left-hand menu Tax Home > My Info, or you can click this jump-to link if you're logged into TurboTax Online

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"