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Report a bug: Trustee street address can't be changed

Hi, there is a defect in desktop version of TurboTax 2025 for trusts and businesses.  The field with the street address for a trustee can no be changed.  The name, city and state can be changed, but not the street address.  The field is locked.  

This is not a community question --- it is a bug report.  However this appears to be the only way to report a defect to you.

 

This is blocking my ability to file three trust returns.

 

Would someone from Intuit please respond with an ETA to fix this defect?

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3 Replies
PatriciaV
Employee Tax Expert

Report a bug: Trustee street address can't be changed

If you transferred your trust return from last year, the address field is locked under General Info >> About Your Trust or Estate. However, you can change the address using Forms Mode in TurboTax Business.

 

  1. Open your return and click the Forms icon in the TurboTax header. 
  2. In the list of Forms in My Return on the left, look for Information Wks
  3. Click the form name to open it in the large window. 
  4. Enter the correct address for the trustee in Part I.
  5. Click Step-by-Step in the header to return to the main screens.
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Report a bug: Trustee street address can't be changed

Thank you for the response.  I hope that you will fix this DEFECT soon.

Report a bug: Trustee street address can't be changed

Also, TT tech team please note, the zip code doesn't update when you initially change it. It seems to store the OLD zip code. You have to click back into the "edit" field TWICE to change the zip code. Please fix, thank you.

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