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Received error message of ERROR for site owner: Invalid Site Key: reCAPTCHA for importing Merrill Lynch data

 
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Received error message of ERROR for site owner: Invalid Site Key: reCAPTCHA for importing Merrill Lynch data

Thank you. It worked. 

View solution in original post

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CatinaT1
Employee Tax Expert

Received error message of ERROR for site owner: Invalid Site Key: reCAPTCHA for importing Merrill Lynch data

Make sure your computer is up to date. This has worked for many users.

 

If you still have issues, see this article where you can sign up for updates: Why am I getting an invalid site key reCAPTCHA error in TurboTax Desktop when trying to import broke...

 

If you are using TurboTax Online, try importing using a different browser.

 

See the following TurboTax Help articles for potential fixes:

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

Received error message of ERROR for site owner: Invalid Site Key: reCAPTCHA for importing Merrill Lynch data

Thank you. It worked. 

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