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temanjena
New Member

Ready to on line file. Got to part where Intuit sucks more blood to pay for the state filing. Intuit will not accept cards. suggestions on how to get them to respond?

 
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3 Replies
Kat
Alumni
Alumni

Ready to on line file. Got to part where Intuit sucks more blood to pay for the state filing. Intuit will not accept cards. suggestions on how to get them to respond?

TurboTax requires payment before you either e-file or print your returns.  You'll need to make payment either with credit or debit card, or by having those TT fees deducted from a federal refund (if that applies in your case).  See the TurboTax FAQ I'm linking below explaining how to pay your TT Online fees.

 

How can I pay for my TurboTax Online fees? 

 

If you still experience difficulty, please contact TurboTax Customer Support during business hours.  Use the info I'm linking below.

 

What is the TurboTax phone number? 

 

 

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*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
Dopeygmj
New Member

Ready to on line file. Got to part where Intuit sucks more blood to pay for the state filing. Intuit will not accept cards. suggestions on how to get them to respond?

Hi Champ, I have no dispute with a State filing fee, however when I enter credit card info the "continue" button does not highlight and the payment is not accepted nor the screen advanced. Any ideas of a fix? I have verified all entries, addresses, security codes, etc. and even tried a second card, one was debit card one is credit card. I am stumped. Used Turbo Tax about 10 years now and never such troubles.

CarissaM
Expert Alumni

Ready to on line file. Got to part where Intuit sucks more blood to pay for the state filing. Intuit will not accept cards. suggestions on how to get them to respond?

If you are having trouble paying for the product, please click here to speak with customer support and they can assist you in paying. 

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