turbotax icon
turbotax icon
turbotax icon
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

keljanet
New Member

Why was I charged double for federal and 2 state 2018 tax products? Your customer service number is unavailable.

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

Why was I charged double for federal and 2 state 2018 tax products? Your customer service number is unavailable.

"Why was I charged double for federal and 2 state 2018 tax products? Your customer service number is unavailable."

 

What does that mean?  Does that mean you were charged for 2 Federal products and 4 state products?  What were your charges?

 

What products did you actually use?  And was it Online TurboTax or did you purchase and use desktop software (CD/download)?

 

This is a user community forum so nothing account-specific can be handled here, but we can tell you how to speak to TurboTax Support for billing issues during business hours.

Manage cookies