Why do I need turbotax deluxe for a credit that I am not receiving? I think this is an error.

[xmasbaby0]

No one can see your screen or your tax return.   What credit are you referring to?

[xtinascott]

The lifetime learning tax credit. I’ve received it previously, so I don’t get it this year. The service tells me that I don’t get it, but then tells me I require TurboTax deluxe to file because I am earning the credit. 

[ThomasM125]

You may have a form 8863 Education Credits in your return carried over from the previous year. You can look and if you find it delete it. That may resolve your issue.

A simple way to delete forms in TurboTax online is to use the Tax Tools menu option, which is on your left menu bar when you are working in your program. Then, choose Tools and then Delete a form.

If you are working in the download TurboTax program, use the Forms Mode on your menu bar to bring up the form you want to delete, then choose the Delete Form option at the bottom of the form.