978626
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

DaraLO
Intuit Alumni

Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page

Please call and speak with someone on our phone support team.  The following Help Article will assist you in connecting with the right person to get the help you need:  What is the TurboTax phone number?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
cwgarske
New Member

Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page

thanks

LindseyLO
Intuit Alumni

Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page

Help with your product code has been provided by clicking here.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Reesie417
New Member

Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page

I have a chromebook

Reesie417
New Member

Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page

I have a external hard drive how do I install turbo tax

KatrinaLO
Intuit Alumni

Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number hereIf you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Ann426
New Member

Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page

How do I download in my computer without the CD if I purchased Turbotax with the licence code.

Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page

RDGSR
New Member

Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page

I have purchased the Deluxe Edition and I cannot find the correct web site to enter the license code. I have tried all the sites listed and non of them have a place to enter the license code, can you help?

 

CarissaM
Intuit Alumni

Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page

@RDGSR You would enter the license code into the product once you open/download the product. 

 

If you are still having trouble activating your product, please click here to contact customer support. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
drstraw
New Member

Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page

Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window.

Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page

There should be a card in the CD case that says how to download it and you will need the 14 or 16 digit code from it to enter.

 

How to download Turbo Tax instead of using the CD

https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...

ChondelLO
Intuit Alumni

Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page

Please visit the TurboTax Help article below for information on how to enter your license code.

 

Activating TurboTax CD/Download software

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
CMPalmer
New Member

Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page

Hi!

Can a support person please assist me?  I purchased additional programs to allow for Federal Efiling on my computer.  The new program install is not allowing me to enter the new license number to allow efiling.

Please call me to assist me.

CMPalmer
New Member

Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page

I installed a purchased CD at a retailer.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question