@DebAB
TurboTax Error 606 indicates an invalid license code, usually caused by a mismatch between the software installed (Desktop vs. Online) and the code used, or typos. To fix it, ensure you are using a 16-character code for the desktop version, re-enter it carefully (avoid swapping 'O' and '0'), and check for retailer activation.
Key Troubleshooting Steps for Error 606:
- Verify Code Type: Ensure you are not using a 16-character Desktop license code for the Online version (or vice versa).
- Check for Typos: Carefully re-enter the code. Common mistakes include confusing letters and numbers (e.g., G/6, S/5, O/0).
- Run as Administrator: Right-click the TurboTax icon and select Run as administrator before activating.
- Verify Edition: Ensure the downloaded software matches the edition you purchased (e.g., Deluxe, Premier, Home & Business).
- Check Retailer Activation: If purchased from a retailer like Costco, the code may not have been activated at the register.
- Re-download: If necessary, go to InstallTurboTax.com to download the correct version.
If the issue persists, contact TurboTax support with your license details.
Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)
