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basheerm
New Member

When do Tax expert review my documents and call me?

 
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AshleyLO
Intuit Alumni

When do Tax expert review my documents and call me?

If you are using Turbo Live and selected for an expert to review your return, prior to submitting your return, you will be able to choose from one of two options: 

  • You can talk live in a one-way video call with a tax expert at a time that’s convenient for you (you'll be able to see the expert, but they won't see you). You can share your screen with your tax expert and go over a part of your return together.
  • You can get a written response to questions or concerns about an area of your taxes that you'd like a tax expert to look over. A tax expert will respond in writing within 24 hours.

If you have not signed up for Turbo Live but would like for an expert to review your return, please see: How do I get TurboTax Live? 

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