Website keeps hanging at "Wrap up my income" button. Tried logging out several times, multiple days, and starting again from the tab above. What do I do?

tax4bee · ‎March 11, 2020

TerukoL · ‎March 11, 2020

You may need to clear the cookies from your computer. Clear the cache and delete the cookies on your computer, open a new browser, sign back into your account and try again.

If you continue to have problems, please click on the Contact Us form https://support.turbotax.intuit.com/contact/. We’ll help you connect with the right expert for your specific problem.

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View solution in original post

TerukoL · ‎March 11, 2020

You may need to clear the cookies from your computer. Clear the cache and delete the cookies on your computer, open a new browser, sign back into your account and try again.

If you continue to have problems, please click on the Contact Us form https://support.turbotax.intuit.com/contact/. We’ll help you connect with the right expert for your specific problem.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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Expert does your taxes

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Resources

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Website keeps hanging at "Wrap up my income" button. Tried logging out several times, multiple days, and starting again from the tab above. What do I do?