turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Using TTAX Premium 2018, plan to efile, on Info Wks, part V when I check Direct Debit a red error occurs. How do I clear this red error showing INFO WKS (Not Done)?

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

5 Replies
tclynch99
New Member

Using TTAX Premium 2018, plan to efile, on Info Wks, part V when I check Direct Debit a red error occurs. How do I clear this red error showing INFO WKS (Not Done)?

I have the same issue. The answer made no sense. Do you have the real answer?

Using TTAX Premium 2018, plan to efile, on Info Wks, part V when I check Direct Debit a red error occurs. How do I clear this red error showing INFO WKS (Not Done)?

It takes me to the page with the error where I fill in the information of correct the information already entered
Irv K
New Member

Using TTAX Premium 2018, plan to efile, on Info Wks, part V when I check Direct Debit a red error occurs. How do I clear this red error showing INFO WKS (Not Done)?

No answer

Irv K
New Member

Using TTAX Premium 2018, plan to efile, on Info Wks, part V when I check Direct Debit a red error occurs. How do I clear this red error showing INFO WKS (Not Done)?

Cannot enter direct debit

MichelleLO
Intuit Alumni

Using TTAX Premium 2018, plan to efile, on Info Wks, part V when I check Direct Debit a red error occurs. How do I clear this red error showing INFO WKS (Not Done)?

Please reach out to Customer Support via the Contact Us link below for assistance:
https://support.turbotax.intuit.com/contact/

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies