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TutboTax Deluxe 2019 is crashing on Win7 when it gets to 1099INT. I am not going to switch to Win10. How do I get my money back?

This is worthless.
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TutboTax Deluxe 2019 is crashing on Win7 when it gets to 1099INT. I am not going to switch to Win10. How do I get my money back?

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp

TutboTax Deluxe 2019 is crashing on Win7 when it gets to 1099INT. I am not going to switch to Win10. How do I get my money back?

If you want to try to make it work,  

Desktop crashing on Windows 7 says Solved with steps or you can sign up.

https://ttlc.intuit.com/community/tax-topics/help/windows-7-turbotax-2019-crashing-during-income-ent...

 

See things that worked for users on this thread

https://ttlc.intuit.com/community/taxes/discussion/re-no-tech-support-for-turbotax-2019-crashing-on-...

Anonymous
Not applicable

TutboTax Deluxe 2019 is crashing on Win7 when it gets to 1099INT. I am not going to switch to Win10. How do I get my money back?

something to consider.  I also have win7  and calling TT has not helped with problems.  next year I'm sure you won't be able to use TT without win10 or a MAC. 

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