turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

This app is stupid and confusing and is really upsetting me

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
akd
New Member

This app is stupid and confusing and is really upsetting me

I too am facing problems. The system hangs, sometime I get blank screen. Cannot fill my state tax info

This app is stupid and confusing and is really upsetting me

Why don't you just try using the website instead?

JeanneLO
Intuit Alumni

This app is stupid and confusing and is really upsetting me

@sximykeyman

You can try the following steps to help with any app issues:

  • Completely shut down your phone or tablet.
  • Restart your phone or tablet.
  • Update Google Play/iOS if asked.
  • Relaunch the TurboTax mobile app and try it again.

If you continue to have problems, please click on the Contact Us form https://support.turbotax.intuit.com/contact/. We’ll help you connect with the right expert for your specific problem.

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies