Talk to someone about filing my 2019 taxes

[DoninGA]

To complete and file a 2019 tax return using TurboTax you would need to purchase, download and install on a personal computer one of the 2019 desktop editions from this website - https://turbotax.intuit.com/personal-taxes/past-years-products/

A 2019 tax return can only be printed and mailed, it cannot be e-filed.

[ahewwy1]

need to talk to a real person

[xmasbaby0]

Why do you think you need live help?   If you did not file a 2019 return you cannot use the current online software to prepare it.  

The current online program can only be used for a 2020 return--no other year.  And if you did not file a 2019 return you will have trouble e-filing 2020.  When it asks for your 2019 AGI try using zero.  If zero does not work then you have to print, sign and mail 2020.

Online preparation and e-filing for 2017, 2018 and 2019 is permanently closed.

To file a return for a prior tax year

If you need to prepare a return for 2017, 2018, or 2019 you can purchase and download desktop software to do it, then print, sign,  and mail the return(s)

https://turbotax.intuit.com/personal-taxes/past-years-products/

You may also want to explore purchasing the software from various retailers such as Amazon, Costco, Best Buy, Walmart, Sam’s, etc.

Remember to prepare your state return as well—if you live in a state that has a state income tax.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.

Note:  The desktop software you need to prepare the prior year return must be installed/downloaded to a full PC or Mac.  It cannot be used on a mobile device.

If you are getting a refund, there is not a penalty for filing past the deadline.  If you owe taxes, the interest/penalties will be calculated by the IRS based on how much you owe and when they receive your return and payment. The IRS will bill you for this; it will not be calculated by TurboTax.

[SForrestLO]

@ahewwy1

This FAQ will provide you the steps to contact an agent. Contact Intuit

[burkslori]

I want to talk to someone so I can get my copy of my 2029 taxes I filed the IRS state they can’t find them so please help me 

[burkslori]

Ok so please print it for me and then mail it please 

[JamesG1]

"Get a copy of my 2029 taxes".  Please clarify what tax year you have an issue with.

If you filed your taxes with TurboTax:

• You would sign in to the account that you used to prepare the tax return, 
• Then go to Tax Home.  
• Scroll down to Your tax returns & documents.  
• Select the tax year needed.

See also this TurboTax Help.

@burkslori  

[xmasbaby0]

@burkslori  TurboTax does not print your return or mail it for you.   You have to do that for yourself.  When you sign it, use a pen and sign on the line that says "Sign here."   Then mail it.

  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.

Start a 2022 return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

Account Recovery

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.