Please call back Genise Scott xxx xxx xxxx on Wednesday, Thursday or Friday.

[Bees]

This is an open internet forum, not direct to Turbotax. The auto robot scrubbed your phone number. If you want to erase your name go back to your original message and edit the : in top right corner

  Ask a question here without identifiying information and someone might be able to help you. Or contact Turbotax https://support.turbotax.intuit.com/contact/

[DoninGA]

No one from this forum can call you.

TurboTax support is open from 5am to 5pm Pacific time, 7 days a week util October 25, 2018

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

[58jdscottok2]

La Genise Scott   [phone number removed]   call please, I am trying to update my account from phone number

[phone number removed]    to [phone number removed], as the former number is no longer mine.   I have used Turbo Tax

the last 15 years, but lost my account number in 2018, My Husband Jerry D Scott died, I need to

merge the taxes info into my account if that is possible. Thank you....[removed] is my passcode     

La Genise Scott  [removed address]     HELP PLEASE

[DoninGA]

@58jdscottok2 This is a public forum.  Please remove all of your personal information.  Access your online message and click on the 3 dots in the upper right of your message.  Click on Edit

See this TurboTax support FAQ for updating your TurboTax account information - https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-informati...

TurboTax accounts cannot be combined or merged.

If your spouse passed away in 2019 or earlier you should create a new account for yourself.

[xmasbaby0]

@58jdscottok2

This is a public web site that can be seen by anyone—including scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax.  Please remove the personal information you posted here ASAP by returning to your post and clicking the three little blue dots on the upper right to edit your post.

No one can call you from this user forum.   If anyone calls you----beware of scammers.

https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-informati...

TurboTax accounts cannot be merged.

Very sorry for your loss.   If your spouse died in 2020 you can still file a joint return for 2020.

 For the year that your spouse died, you can still file a joint return.  That way, you will get the married filing jointly standard deduction of $24,800 (+ $1300 for each spouse 65 or older) which will lower the amount of income you are taxed on.

In My Info, you will need to indicate that your spouse died. When his name is in My Info,  there is a screen early in the interview that asks "Do any of these apply to [name] ?’” where you will do that, and then a drop down will appear where you can enter the date he passed.

If you have dependent children still living at home, you will be able to file as a qualified widow for the next two years after this tax return.  Post back if you need further help.

If your spouse died in 2019 or earlier, then you need to start a new online account with your own account and user ID.  Do not try to use the account that was used for joint returns.

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-onli...