If I filed last year and forgot my password, what can I do and also I don’t have the same phone number that I had when I signed up with.

[friersonc19]

I tried the email recovery process but it would always take me back to the phone number verification

[LeonardS]

If No longer have access to your email address or phone number and can't access your account this link Account Recovery Request for your TurboTax Account has steps to follow to access your TurboTax account.