TurboTax support is closed on New Year's Day.
Ask your question here and someone should be able to help you.
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Support is open from 5am to 5pm Pacific time, Monday thru Friday
See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489
Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.
To call TurboTax customer support
They are available from 5 a.m. to 9 p.m. Pacific time