I was sent to collections by the IRS due to an incorrect filing through turbotax in 2021, who can I contact for help with this?

[Anonymous_]

What do you mean by, "incorrect filing through turbotax"? Was there a program error?

You might want to contact Support.

How do I contact TurboTax? (intuit.com)

[VolvoGirl]

What was wrong?  Turbo Tax is a self prepared return. They only guarantee the calculations are right based on your entries. They won't know if you entered something wrong or twice or in the wrong place or left something out. It doesn't check against any outside sources. The IRS has copies of all the W2s and 1099s your employer and banks/brokers, etc. sent in to match against. Turbo Tax only checks the calculations of what you entered. It is your responsibility to check it over before you file.