I was sent a link for a refund only it says they can't find my order.

[vonniekay]

I did NOT order Turbo Tax Deluxe and why do I have to pay 59.00 for 2 different state taxes. So total it's 177.00.My Taxes are not filed yet. I should think they could cancel this.

[VolvoGirl]

Looks like you upgraded to Deluxe from the Free Edition?  
To go back to a lower version or the Free Edition you can try to clear and start over https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-onli...

In the Turbo Tax Free Edition, information that you can enter is limited now.  Why do I have to upgrade from the Free Edition?
https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379

Or try the IRS Free File program
https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free

[vonniekay]

Everything is straightened out, Thank-You TurboTax for the knowledgeable Tax consultants answering my questions and straightening me out. It was a great experience.

[SForrestLO]

So glad it worked out, thank you for the update.

@vonniekay