I purchased download of turbo tax 4-26-20 $83.55 order # QSTCA137975772 Why am I being charged $60 again for turbo tax deluxe?

[Texas Roger]

Your post shows that you are using the online product. If you purchase and download the product and install it on your computer, you can't use the online program which you create an account for a log in to prepare your tax return without incurring additional fees. When you do that you are not using the program you downloaded.

Here's how to switch the file you prepared to your download product:

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...

You won't be charged for the online product unless you proceed to filing with it. 

[Dianemccallum]

i didnt purchase ant download i opted to freefile

[Dianemccallum]

how do i go back to file for free

[xmasbaby0]

@Dianemccallum 

WHY DO I HAVE TO PAY?  I WANT THE FREE EDITION

The information that you can enter in Free Edition is pretty limited now.  Thanks to the new tax laws that began for 2018 returns, there are no more simple Form 1040EZ or 1040A's.  Everything goes on a Form 1040 that has three extra "schedules" with it, and if you need any of those schedules, you are not able to use the Free Edition.  Using the standard deduction instead of itemizing does NOT mean you will not need any of those schedules.https://ttlc.intuit.com/questions/4511011-what-happened-to-the-1040a-and-1040ez

https://www.irs.gov/forms-pubs/about-form-1040 

If you qualify to use it, there is another full-featured free version of the software:

Try Free File: 

You qualify if your income was $36,000 or less, or $69,000 or less if active duty military, or if you qualify for Earned Income Credit

https://ttlc.intuit.com/questions/1900583-what-is-turbotax-free-file-program

• https://ttlc.intuit.com/questions/2026912-how-do-i-switch-to-turbotax-free-file-program

Note:  If you do not qualify to use Free File then you will have to upgrade to Deluxe or higher in the paid versions of the software.   

Online Deluxe $60  State software $50

Or—-Use this IRS site for other ways to file for free

https://apps.irs.gov/app/freeFile/