I purchased a Turbo Tax CD but I can't download it. It says I need 2 GB I have 46 GB of free space?

[Cass0317]

Try restarting your PC and reopening and make sure nothing else is open. Administrator rights are required to install and run TurboTax. Please see the links below for additional information:

• Troubleshoot installation and running TurboTax for Windows
• How do I download the software I purchased at TurboTax.com?

If you continue to have issues, please reach out to our TurboTax Customer Care Team. 

The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using below. Use the web form and type your question or a keyword.  You will get an appropriate phone number for your issue. (You will not get a phone number if you use the link outside of operating hours.) We're open daily from 5:00 AM to 9:00 PM PT.

• What is the TurboTax phone number?