Did you purchase the TurboTax Live product which includes on-demand help from a CPA/EA tax expert? i.e., are you using Live Deluxe, Live Premier, or Live Self-Employed? Is this what you are referring to?
FAQ: What is TurboTax Live?https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/01/27191
If so, we can tell you how to schedule help from the expert.
If you don't have a Live TurboTax product, and you need to phone regular TurboTax Support, here's how:
Or you can ask a question in this forum and may get help here.