Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.
To call TurboTax customer support
They are available from 5 a.m. to 5 p.m. Pacific time Monday - Friday
@7ztq-qrm7q-f2w26 No one can call you from the user forum. Check to see if your e-file was accepted. If the e-file was accepted, then you can use the IRS refund site to track your refund.
Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.
You need your filing status, your Social Security number and the exact amount (line 20 of your Form 1040) of your federal refund to track your Federal refund:
To track your state refund: