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mmoreland27
New Member

I’m having trouble finishing filing my taxes. It’s prompting me to fix a problem but will not let me fix it or move forward

 
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‎April 6, 2020 1:08 PM
last updated ‎April 06, 2020 1:08 PM
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3 Replies
ThomasM125
Expert Alumni
Expert Alumni

I’m having trouble finishing filing my taxes. It’s prompting me to fix a problem but will not let me fix it or move forward

Can you tell us what the error message is?

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‎April 6, 2020 1:21 PM
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rak123rh
New Member

I’m having trouble finishing filing my taxes. It’s prompting me to fix a problem but will not let me fix it or move forward

When I hit “register” to verify my information, it keeps coming up “error whoops! We hit a snag loading your data. Please try again.” 
Everything is correct in my review, it just won’t let me go forward

‎March 15, 2021 1:18 PM
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ChondelLO
Intuit Alumni

I’m having trouble finishing filing my taxes. It’s prompting me to fix a problem but will not let me fix it or move forward

Try clearing your cache and deleting cookies. 

 

If this does not help resolve the issue please click the link below to help get you connected to the right person for assistance.

 

What is the TurboTax phone number?

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‎March 15, 2021 3:07 PM
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