You wrote: "I KEEP TRYING TO DOWNLOAD 2019 AND I KEEP GETTING 2020. NEED HELP."
What all are you doing, and what/where is the roadblock?
Download 2019 "what"??? Are you trying to download your 2019 return PDF that was prepared last year in Online TurboTax? Or are you trying to download 2019 desktop software to install on your computer?
If you're trying to get a copy of your online 2019 return from last year, see the two methods in this FAQ and video first:
FAQ: How do I access my prior year return?
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...
Then log in and in the left menu column click on the Documents tab, and then a dropdown list of years should appear. Choose 2019, and then way off to the right of the screen, you should see a link to download the 2019 PDF. If that didn't work, here's another method:
Go to the Tax Home. Scroll down the Tax Home page to the section "Your Tax Returns & Documents." Expand that section and choose the tax year you want. Then you can choose to "Download/print the PDF", or if you just need the 2019 AGI, then once you choose 2019 there should be a link to "View adjusted gross income (AGI.)"
If you tried both of those methods, then where do you fail? Where is the roadblock?
If you follow those methods, but there's no evidence of the 2019 return in that section "Your Tax Returns & Documents", then you likely have multiple accounts and signed into the wrong one. We can tell you how to look for multiple accounts.
