I installed premier on 5 laptops. the activation code can be used 5 times. one laptop died and how can I install it on a new laptop with the activation code used 5 times?

[AlanT222]

You sure can! TurboTax 2019 software can be installed, authenticated, and activated on up to 5 different computers per the TurboTax Desktop Software End User License Agreement for Tax Year 2019.  Even though one of your 5 computers died, installing and activating on another computer would be your 6th activation, which is not permitted.  

[rcsteele1]

I have replaced one of my 5 activated PC's. Why can't the new PC be allowed to replace one of the previously activated PC's? If not, this is not user friendly....very disappointed????

[VolvoGirl]

Call and ask them if you can get another code.  Why do people need to install it on 5 computers?  Why more than 1 or 2?  Do you own all these computers?  it is only licensed for computers you own.  

Contact Customer Service
5am-5pm Pacific Time Monday -Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[ss89]

I had the same issue. I had to reformat my system multiple times because I was building a new PC and ended up using the activation code multiple times. I called them and they said that they won't be able to do anything because it had already been used 5 times. 

Turbotax tracks everything we do but they say they cannot track whether the activation was used to file the taxes. That's a blatant lie. I'm a Software Engineer and I know how software works. They absolutely track each and every thing you do. They just want me to buy another license code.