I HAVE NOT e-filed my taxes yet, but I entered the wrong AGI from last year. I can’t go back now to fix it. How do I solve this?

[hwy2bell]

I have not filed my taxes yet, but I entered the wrong amount for last year’s AGI while clicking through the steps to e-file. TurboTax is now trying to force me to file, and they won’t let me go back to fix it. When I click back, the furthest I can go is my ID number. It seems silly to transmit my e-file when I know it will be rejected. I would like to fix it now before sending it. How can I go back to that step?

[MayaD]

To correct your 2018 AGI:

1. Log in to your account.
2. From the left menu select File.
3. Start next to step 3 ( if needed, revisit steps 1 and 2).
4. Select I want to e-file.
5. Continue until you see the place to enter your 2018 AGI.

[hwy2bell]

This did not solve my issue. It no longer has a place to enter my 2018 AGI or edit my 2018 AGI. It takes me straight to the ID field. 

[LindaB1993]

Try this again to revisit the 2018 AGI section in TurboTax Online:

1. Sign in and open your return, if you haven't already done so.
2. From the left menu, select File (tap in the upper-left corner to expand the menu on mobile devices).
3. Select Start, revisit Steps 1 and/or 2 to activate Step 3).
4. Select I want to e-file. 
5. Continue until you see the place to enter/modify your 2018 AGI.

If this continues not to work, contact customer support. To get live customer support for your TurboTax product you need to contact Intuit customer service. To call Intuit support you need to dial 1-800-446-8848 (1-800-4-INTUIT)