Re: I have completed the process to the last three steps, when i hit start its giving me an oops ...

I have completed the process to the last three steps, when i hit start its giving me an oops we hit a snag page and telling me to try again how do i get past this?

posted

If you are stuck on a screen or it is blank in TurboTax you may need to log out and restart your computer, then log back in, or try another browser. Ensure you are hard-wired and not using Wifi. You may need to clear your cache and cookies. Please see these TurboTax FAQs for information on how to clear your cache and cookies:

To clear your cache use this TurboTax FAQ:
https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

To clear your cookies use this TurboTax FAQ:
https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978

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