@Silvroak91 wrote:
The message read: We could not process your tax data for electronic filing. Is there a way to try sending just my federal return only? I have 5 state returns to file that I can mail but would like to efile my 1040. I have tried different browsers.
I assume you are using Online TurboTax since you mentioned a browser. It should allow one to efile 5 different state returns in addition to the Federal return. The desktop software (CD/download) only allows 3 different state returns per Federal return.
When you go through the FILE section, you can choose which returns to efile. However, in order to efile any state returns you have to either efile them at the same time as the Federal return, or efile the Federal return first, and then efile the state returns once the efiled Federal return has been accepted.
In order to efile just the Federal return, if you're using a paid edition, you can select to file only the Federal, but it will still make you pay for the 5 state returns as well first, unless you delete them.
Do you have any idea why it won't let you efile it all together? Is that the extent of the error message? Can you tell if it is something in your Federal or a state return?
Is there any income on your Federal return, or is it a zero-income return?
Are you filing in the USA, or are you filing from a foreign address?
When you step through the screens in the REVIEW section, is there any clue?
If you wish to phone TurboTax Support:
Support hours are 5AM-5PM Pacific (8AM-8PM Eastern), Mon-Fri
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Or use this contact form:
https://support.turbotax.intuit.com/contact
