I entered the correct AGI and it keeps being rejected. We filed late and the IRS processed the 2019 return until Dec 10, we filed by mail, and tried using 0 already. Help

[xmasbaby0]

You received an email that we cannot see that tells you why your tax return was rejected.   What is the rejection code or rejection message?  If it was rejected for AGI—-be aware that many 2019 returns took so long for the IRS to process that your 2019 AGI might not be in the system.   Try using zero instead.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

[22cooperpac]

Yes, I filed a late 2019 return by mail.  Have not gotten my refund for our 2019 return.

[SamS1]

I would recommend getting a free transcript of your 2019 return through IRS.gov.   There you can check what AGI the IRS is showing. Plus its free.  Click here to access your tax return information

[22cooperpac]

Why is my e-file return keeps getting rejected?

[xmasbaby0]

@22cooperpac 

You received an email that we cannot see that tells you why your tax return was rejected.  

Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message? 

 If it was rejected for AGI—-be aware that many 2019 returns took so long for the IRS to process that your 2019 AGI might not be in the IRS system.   Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

Or—-if you filed as a “non-filer” just to get the stimulus check on a 2019 return, try using $1 as the AGI.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

[CatinaT1]

Try entering 0 for your AGI.