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A 2019 W-2 can only be entered on a 2019 tax return.
If you filed 2019 without it you need to file an Amended 2019 return to add it. How to amend an Online return
https://ttlc.intuit.com/community/amending/help/how-do-i-amend-my-turbotax-online-return/00/27577
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