You'll need to sign in or create an account to connect with an expert.
Do you know how to search for files by extension on Windows?
TurboTax uses extension .tax2017, .tax2018, .tax2019 etc.
hello, I'm no expert, but my first question would be that you have to install the software for 2019... if you have not installed it, you can do so online with your product or purchase code either online or on the physical packaging received in the mail... if you have any previous copies of the software on CD for example, you could start there... just start by making sure you have the software installed, then you will be able to find and open files... the software will search your computer to find any existing turbotax files, if they are indeed on your computer already... sometimes files get lost... much too complicated for this answer format... do you also have cloud copies of previous turbotax files? or stored on thumb drives? hope this was helpful... I'm no expert, but been using turbotax for many years and learned a few things over the years.... headed to sleep for tonight... I'll check back tomorrow...
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
Alar
New Member
bethfly
New Member
Nickstax15
New Member
Jojoz
New Member
Extirpator
Level 1
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.