turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Event: Ask the Experts about your refund > RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I already purchased Turbotax and started my tax info. My TurboTax Deluxe number is<removed>

How can I retrieve this info on this machine?

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

I already purchased Turbotax and started my tax info. My TurboTax Deluxe number is<removed>

Did you install the program?  Do you need to install it on another computer?  You can download it.  How to download Turbo Tax instead of using the CD

https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...

 

Or did you use the Online version?

Sorry you can't apply the Desktop CD/Download program purchase to the Online version.  They are separate prices and work different.  You can move your online return to the Desktop program without paying for online so you don't need to start over.

 

You need to install the program on your computer and move your online return to the Desktop program.  To continue in the desktop version see this…….

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...

 

After you get the program installed the first thing to do before you open your tax return .tax file is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to FILE - NEW).

 

Carl
Level 15

I already purchased Turbotax and started my tax info. My TurboTax Deluxe number is<removed>

Looks to me like you just posted your CD version activation code. If so, and someone else from this PUBLIC user-to-user forum uses it, then you're just "out there" and will most likely need to purchase it again to get your own "PERSONAL" code that you DO NOT share on this public user-to-user forum.

 

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies