How do I talk to customer service? I am not comfortable with either payment option. What if I don't want it zapped from my refund for an extra $40 fee?

[DoninGA]

There are only two payment options to pay the TurboTax account fees.  With your credit or debit card.  Or with the federal tax refund.

If you already selected the pay with refund option, then See this TurboTax support FAQ for removing the pay with refund fees - https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-pay-with-my-refund-fees-in-turbot...

See this TurboTax support FAQ for paying the TurboTax online account fees - https://ttlc.intuit.com/community/payments/help/how-can-i-pay-for-my-turbotax-online-fees/01/27388