1) might have to scroll down...if you can see the left-side menu, your cursor needs to be in that menu in order to get the scroll-down to work there
2) IF on a limited screen (phone...small tablet) you may need to click on the upper-left hamburger stack first...so you see the left-side menu.
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*