You'll need to sign in or create an account to connect with an expert.
The TurboTax fees are the same whether you efile your return or print it and mail it. In other words, there is no additional fee for efiling your federal return so therefore there is no refund for filing paper instead of efiling.
there are extra fees if you efiled state but that shouldn't have been possible unless you e-filed fed.
If you used the Online web version the fees are to prepare the returns whether you efile or print and mail. Efiling is free and included.
If you used the Desktop CD/Download program you get 5 free Federal Efiles. It is 19.99 or 24.99 to efile state or you can print and mail state for free.
I purchased a state e-file, but was unable to file electronically due to a flaw in the TurboTax program. This is adding insult to injury. How do I get a refund for e-filing fees charged to my card?
You may still be able to fix your return and file it electronically.
Sign in to your TurboTax account. You will see a button that says Fix my return.
Once you select that, the program will walk you through the steps or information needed to be corrected to fix your return.
Please see the attached for additional information.
If you have already filed and had paid for the e-file using the downloaded software, please use the following link to contact us.
Let the agent know what happened and they will be able to assist you.
If you paid the fee to efile your state return using the CD/download product installed on your computer and were unable to efile the state return, you can request a refund from TurboTax support: https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
malebron
New Member
Wpartee
New Member
AKSMani
New Member
SpartanFan8
New Member
APK01
Level 1
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.