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For the Pro Series of TurboTax software use this website for assistance - https://accountants-community.intuit.com/proconnect-proseries-us-en
not so sure you need win7 for 2019. TT has changed its policy TT will work on win7 computers for 2019 returns but not for 2020 returns .
here is link
however win 7 will not be microsoft supported os starting in 2020 so there will be no updates for any bugs or vulnerabilities.
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