turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Owta1659
New Member

Having an issue when filing return:: rejects C.C. and said the server problem occurred while processing refund transfer. What should I do?

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
Owta1659
New Member

Having an issue when filing return:: rejects C.C. and said the server problem occurred while processing refund transfer. What should I do?

I have the same problem.. please let me know how I can solve this?

CatinaT1
Employee Tax Expert

Having an issue when filing return:: rejects C.C. and said the server problem occurred while processing refund transfer. What should I do?

This means that some things on your return don't match what the IRS has in their database. Here's how you can fix it.

 

Sign in to your account and select the Fix my return button. Follow any “fix it” instructions to update the information causing the rejection.

 

Additional instruction here.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies