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File for the first time (not amend) TurboTax
Hello.
Can someone please help me out?
I purchased the 2018 Online TurboTax Deluxe last year.
When I come to do the taxes now, it thinks I am working on an amendment.
I have never submitted my 2018 income tax. The only thing I did was to request an extension until October.
I tried to download the software, but my downloads do not include a download for 2018 (since it was the online version); it does for other years.
I have been calling TurboTax since yesterday and can never get through.
Thanks.
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File for the first time (not amend) TurboTax
See this TurboTax support FAQ for completing a 2018 tax return originally started with the online editions - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-...
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File for the first time (not amend) TurboTax
Thank you for the helpful link.
I still need help.
My problem is that last year, I already paid for:
TURBOTAX ONLINE DELUXE TAX YEAR 2018 PREP $39.99 (total $42.63.
I do not want to pay again to get a download.
The TurboTax representatives just are not answering at [phone number removed].
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File for the first time (not amend) TurboTax
@burto wrote:
Thank you for the helpful link.
I still need help.
My problem is that last year, I already paid for:
TURBOTAX ONLINE DELUXE TAX YEAR 2018 PREP $39.99 (total $42.63.
I do not want to pay again to get a download.
The TurboTax representatives just are not answering at [phone number removed].
Since you already paid for the 2018 online edition, only TurboTax support can push a 2018 desktop software installation file to your download account.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
Or use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)
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