Error Whoops! We hit a snag loading your data. Please try again. Good day, I receiving this error when i'm trying to put my adress to registrer. What should I do? Thanks

[deividassi]

To file, please enter your registration information

Error
Whoops! We hit a snag loading your data. Please try again.

[KatrinaLO]

You may need to clear your browser's cache and delete the cookies stored on your computer. A full or corrupted cache can keep TurboTax from functioning properly.

Please see the below FAQ for instructions on how to clear the cache and delete cookies.  

Clear Cache: here 

Delete cookies: here

If you have cleared your cookies and cache, updated your browser, and still receiving the same error, please click here to contact customer support.