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Dividend

I am doing my taxes on your site I am stuck on Dividends page. It will not allow me to continue pass this. I don’t have stocks etc so what could be the problem? 

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1 Reply
DonnaLO
Expert Alumni

Dividend

If you are using TurboTax online, please try this:

 

Refreshing your browser and clearing out your cache and cookies may resolve the issue, the articles below will help.   After performing these steps log out of TurboTax and then back in.  If the issue still persists please try a different browser.

 

This one shows how to delete your cookies.   

https://ttlc.intuit.com/replies/3301745  

This one will help you clear your cache.  

https://ttlc.intuit.com/replies/3302272  

 

If you continue to have problems please contact Technical Support using this form: 

 https://support.turbotax.intuit.com/contact/ 

 

If you are using a CD/Download product here is more troubleshooting information:

 

Troubleshoot installation and running TurboTax for Windows

 

 

Here are some helpful tips for downloading TurboTax on Mac. 

https://ttlc.intuit.com/community/installing/help/how-do-i-install-the-turbotax-software-for-mac/00/...

 

And by clicking on TurboTax for Mac download won't install after double-clicking, you'll find help for installing the software

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