Re: Customer service contact - Page 2
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Employee TurboTax Specialist

Customer service contact

@Mwisespirit81

If you have an offset the IRS will divert your refund before it is sent for payment of your TurboTax fees. If you would like a deferment please contact us to inquire if you are eligible.

 

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New Member

Customer service contact

When I verified my email account it did not send me a 6 digit code to enter

New Member

Customer service contact

This have been the most horrible experience I have encounter . All I need is the address I used and banking information I used when I filed my taxes in 2018

New Member

Customer service contact

Can I please get the address and banking information that I used when I filed taxes 2018

 

can you please use this email address [email address removed]

New Member

Customer service contact

I was charge $107 for the 2020 software  on 12/07 but have not received the download. I also did not request the software. you just charged me anyway.

Employee Tax Expert

Customer service contact

You will need to contact customer service directly for assistance.  See the following TurboTax article for details.

 

How do I contact TurboTax?

 

@allenhv45

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New Member

Customer service contact

We thought we had automatic renewal of Turbotax Deluxe edition (CD) to send to our home.  We have not seen any information/confirmation of such order.  What happened?  

Employee TurboTax Specialist

Customer service contact

You can check your subscription status by doing the following: 

 

  1. Sign in to TurboTax Advantage.
  2. Select TurboTax Advantage on the right side of your screen.
    • If you only see Sign up now, your subscription is already canceled or you're in the wrong account. Use our Account Recovery tool to get a list of all your TurboTax accounts, then sign in under the right account.

If you need additional assistance, please click here to contact customer support. 

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