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New Member

Charged wrong amount

I was charged for a form i did not use.
5 Replies
Level 15

Charged wrong amount

Did you e-file?  What form do you think you were charged for?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
New Member

Charged wrong amount

Hello I was charged twice one for online state and the other for deluxe. I did not want deluxe. How do I get a refund for the additional $40 paid 


thank you 


Employee TurboTax Specialist

Charged wrong amount

If you are seeing two identical charges, one of them may be a temporary authorization as opposed to an actual charge or debit. You can check with your financial institution to be sure. 

Please see the TurboTax FAQ Why was I double-charged or billed twice? for more information and how to contact us with questions. 

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New Member

Charged wrong amount

I was only supposed to be charged $40, and was charged $65, I need to be reimbursed.


Melissa Lay

Employee Tax Expert

Charged wrong amount

We cannot issue refunds in this forum. Contact TurboTax Support to have your account fees reviewed and request a refund if there is an error.


What is the TurboTax phone number

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