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New Member

CD without CD Drive

I called the help line to get a download link and registered for a call back.  After waiting for 37 minutes, I got one but when I proceeded to press 1 to connect with an agent, the automated system did the exact opposite and disconnected my call.  VERY frustrating, can someone please just push a download of turbo tax to my account?

1 Reply
Level 3

CD without CD Drive

Hi there!


I'm sorry to hear you had trouble reaching a representative. I'll reach out to you via private message to assist you further.